Legal

Terms & Conditions

Last updated: 3 September 2026

These Terms & Conditions (“Terms”) govern your use of the website at alwaysfirstcapital.com.sg (the “Website”) and any enquiry you submit through it. The Website is operated by Always First Capital Pte. Ltd. (UEN 202507495H), a moneylender licensed by the Registry of Moneylenders, Ministry of Law, Singapore under Licence No. 000/2026 (“we”, “us”, “our”).

By accessing the Website or submitting an enquiry, you agree to these Terms. If you do not agree, please do not use the Website.

1. Information only, not an offer of credit

Everything on the Website is general information about the loan products we offer. It is not financial advice, not a recommendation, and not an offer or promise of credit. No loan exists until we have assessed your application, approved it, and you have signed a Note of Contract with us.

Loan amounts, eligibility criteria and statutory limits described on the Website are indicative and subject to our assessment and to the law in force at the time.

2. Eligibility

To apply for a personal loan you must be at least 21 and not more than 65 years of age, and be a Singapore Citizen, Permanent Resident, or a foreigner lawfully residing in Singapore. To apply for a business loan the applicant must be a company registered with ACRA, and all substantial shareholders must be identified to us.

We may decline any application at our discretion, and we are not obliged to give reasons.

3. Applying for a loan

The documents required for each loan type are listed on our home page. All documents must be genuine, current, and complete. Submitting false, altered or incomplete information is a criminal offence and will result in your application being refused and, where appropriate, reported.

Before any loan is granted we will, as the Moneylenders Act 2008 requires:

• explain the terms of the loan to you in a language you understand;
• give you a copy of the Note of Contract at the time the loan is granted; and
• set out the repayment schedule, the interest rate charged and every fee that applies.

Do not sign any document that is blank or incomplete, and do not sign until you understand and accept every term.

4. Interest, fees and charges

Our charges are governed by the Moneylenders Act 2008 and the Moneylenders Rules. As at the date of these Terms:

• interest is capped at 4% per month, regardless of your income and whether the loan is secured or unsecured;
• late interest is capped at 4% per month for each month the loan is repaid late, charged only on the amount repaid late;
• a late fee of not more than $60 may be charged for each month of late repayment;
• a loan approval fee of not more than 10% of the principal may be charged when the loan is granted; and
• legal costs ordered by a court for a successful claim by us to recover the loan may be charged.

The aggregate of interest, late interest, the approval fee and late fees on any loan will not exceed an amount equal to the principal of that loan. Interest is computed on the principal outstanding after deducting payments appropriated to principal.

We charge nothing else. If anyone asks you for a payment that is not set out in your Note of Contract, contact us before paying it.

5. Late payment and default

If an instalment is not received in full by its due date, the late fee and late interest in clause 4 may be charged, subject to the statutory caps. Persistent default may lead us to recover the outstanding sum through the courts, and the court may order you to pay our legal costs.

If you anticipate difficulty in meeting a payment, contact us before the due date. We would rather discuss it with you than pursue recovery.

6. Early repayment

You may repay a loan in full before the end of its term. On full early repayment, interest ceases to accrue on the principal repaid from the date the repayment is credited to our account. Contact us for a settlement figure before making the transfer.

7. The Note of Contract prevails

Where anything on the Website, in any brochure, or in any conversation differs from your Note of Contract, the Note of Contract governs the loan. These Terms govern your use of the Website and do not vary any loan contract between us.

8. Enquiries you send us

An enquiry submitted through the Website is not a loan application and creates no obligation on either side. We aim to respond to the email address you give us, but we do not guarantee a response or any response time.

When you send us an enquiry you confirm that the contact details you give are your own and accurate, and that you consent to us contacting you at them about that enquiry. That consent is limited to your enquiry; it is not consent to marketing.

Do not send sensitive information through the enquiry form. Never include your full NRIC number, Singpass credentials, bank account passwords, card numbers or one-time passwords. No employee of ours will ever ask you for any of these.

You must not use the Website or the enquiry form to send unlawful, abusive, misleading or infringing material, to impersonate anyone, or to interfere with the operation of the Website or its security.

9. Personal data

We collect, use and disclose personal data in accordance with the Personal Data Protection Act 2012 and our Privacy Policy, which forms part of these Terms.

10. Verification and financial crime checks

Before granting a loan we are required to verify your identity and to carry out checks under Singapore’s anti-money laundering and countering-the-financing-of-terrorism requirements. We may check the information you give us against the Moneylenders Credit Bureau and other lawful sources, and we may decline or discontinue an application if we cannot complete these checks.

11. Fraud and impersonation warning

If you receive a message claiming to be from us that asks for any of these, or that makes an offer differing from your Note of Contract, do not respond. Call us on the number in clause 19, and report it to the police or the Registry of Moneylenders.

12. Intellectual property

All text, graphics, layout, logos and marks on the Website belong to us or are used with permission. You may view and print pages for your own reference. You may not reproduce, adapt, distribute or use them commercially, or use our name or logo, without our prior written consent.

13. Third-party links and content

The Website may link to or embed content operated by others, such as map services. We do not control that content, do not endorse it, and are not responsible for it or for how those operators handle your data. Their own terms and privacy policies apply.

14. Availability and accuracy

We take care to keep the Website accurate and current, but we give no warranty that it is complete, error-free or continuously available. Statutory figures quoted on the Website reflect the law as we understand it at the date shown above and may change. We may modify, suspend or withdraw any part of the Website at any time.

15. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential loss, or for any loss of profit, revenue, business or data, arising out of your use of or inability to use the Website or your reliance on its content.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud; nor does anything in these Terms exclude or limit any right you have under the Moneylenders Act 2008 or any other written law.

16. Complaints

If you are dissatisfied with our service or with the conduct of anyone acting for us, write to us at the address in clause 19 and we will investigate. If the matter remains unresolved you may refer it to the Registry of Moneylenders, Ministry of Law.

17. Changes to these Terms

We may update these Terms from time to time. The version published on the Website at the time you use it applies. The date at the top of this page shows when it was last changed.

18. Governing law

These Terms are governed by the laws of Singapore, and you submit to the exclusive jurisdiction of the Singapore courts. If any provision is held unenforceable, the rest remains in force.

19. How to contact us

Always First Capital Pte. Ltd.
1094 Lower Delta Road, Motorway Building, Singapore 169205
Telephone: +65 6000 0000
Email: ask@alwaysfirstcapital.com.sg